OUTSTANDING

Thank you Thank you Carpet World for the outstanding and personal assistance once again...........................I got the best carpets for the best price in no time at all. I am forever grateful- thank you also for assisting my clients that I have sent you. - Wendy Giardino


At the outset I would like to mention that praise is deserved when good service is experienced. Here my wife & myself moved to Somerset West some two years ago and now reside at Helderberg Manor which is a Retirement village. We approached your set up to purchase some runners for our bedroom carpets with a view to preserving the carpets already laid. The runners were made up timeously with professional precision. In the circumstances we again decided to recently have further runners made up by you which were again done timeously while been handled in a professional manner. Here I would like to complement Joylene Paulse for her courteous manner & competency with handling our requirements. Her telephone calls to keep us informed of progress etc was spot on. She is now going out of her way to find further carpeting we require to match up with the previous runners done by your set up!! It is a pleasure to deal with people like Joylene as I always say the first impression is the last impression!!! - Winston Hutcheson

COURTEOUS


BRILLIANT

Absolutely brilliant service from the moment we stepped through the doors. The staff are so friendly and accommodating. Brilliant service and very good prices. All round a wonderful experience - Janine Johnson


PROFESSIONAL

Great professional service what a great pleasure dealing with your company highly recommend Carpet World to anyone - Stephen Leppan


Amazing service from the Carpet World team but especially the owner who still gives hands-on personal service - I have been a very happy client for over 20 years ++ - Sandy Webster

AMAZING


We would like to place on record our outstandingly good experience from start to finish at Carpet World at the interchange. We began our search for flooring around the corner at one of your competitors. We left after 10 minutes when no-one had offered us any help. Not in a great mood we went to your store where we were greeted with such friendliness by the two ladies at reception. We felt welcome! From there Eugene came to our house to inspect and measure up and we chose which vinyl tile we wanted. We knew we were going to have a long process because we still needed to chip out tiles which we only did 2 weeks ago. Because of the amazing service we had received we decided to also do our main lounge, entrance and dining room, quadrupling the size of our order. So we also chipped out those spaces. Eugene measured and quoted again. Throughout the process Eugene has communicated brilliantly, and been very professional. We knew when the contractors were coming, but we got a call reminding us, he kept his word at all times. Eugene also explained the entire process really well so that we knew what to expect and what we needed to do. On Tuesday, the installers arrived, they are a fabulous bunch of people, quiet, easy to have in your home and very helpful and professional. They even put our furniture back where it belonged. So when they left our home was back to normal, but with amazing new flooring. Thanks to your entire team, they are an asset to your company, we would use you guys again and will recommend you to our friends its been a pleasure dealing with you guys. - Mary-Anne Simpson

HELPFUL